PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lowes and Frys Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lowes
Frys Electronics

Lowes and Frys Electronics Overview

Total reviews
5555
211
Company responses
3
0
Issues resolved
57
1

Lowes and Frys Electronics Consumer Ratings

Rank
67 out of 321 in Supermarkets and Malls category
412 out of 1779 in Appliances and Electronics category
Customer service
77 in category
283 in category
Product or Service Quality
70 in category
305 in category
Website
50 in category
344 in category
Price Affordability
58 in category
247 in category

Lowes and Frys Electronics Rating Details

Customer service
1.4 (2074 reviews)
1.3 (58 reviews)
Reviewer's quote

So I dropped the 2 master locks & weed whacker I was going to buy off at customer service & drove out of my way to Home Depot (where they did have a large sign & an employee at the door. Most everyone there was wearing a mask). I will spread the word through social media about Lowe's...

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...I would suggest you do the same or at least beware that thier customer service is very poor. Just google "Fry's Electronic Customer Support Complaints". BUYER BEWARE!..

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Product or Service Quality
1.9 (1617 reviews)
1.4 (46 reviews)
Reviewer's quote

...Trying to get past the rude person at customer service that forgets to put me on hold before saying her comments about the calls and her customers. Hanging up on them or accidentally hanging up on them because no one is answering in the department you keep calling. I am so disappointed with Lowes..

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Date of shameful service: September 2019 I had a laptop for about 2 years, I work out of state and go remote 3-4 months 3x a year so my laptops get worked and last about 3 years. I just use them for watching movies when gone (only entertainment) and internet when off. So this laptop had its cooling...

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Website
2.4 (1589 reviews)
1.8 (44 reviews)
Reviewer's quote

...The website to track rebates has not been operational for months. The manager at my store hasnt a clue. ..

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Fry's website said the store on Hwy 59 @ Wilcrest in Houston, TX had the items I was looking for in stock. I went to the store (depressing experience). The items were not in stock and salesman told me to order online, which I did...

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Price Affordability
2.6 (1527 reviews)
2.5 (38 reviews)
Reviewer's quote

Purchased Samsung washer and dryer because of the price promised once 100. 00 rebate was received. Submitted rebate February 25, 2020...

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Does not honor price on appliance. They had price tag of 349$ on a maytag upright freezer. After spending two hours deciding on a freezer, we were happy to choose the maytag with 10 year warranty...

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Lowes and Frys Electronics Pros and Cons

Pros
  • Location
  • Product
  • Price
  • Selection
  • Unusual products
  • Large selection of imported recycled plastic do dahs
Cons
  • Customer service
  • Customer service received
  • Service
  • Customer service
  • Service
  • Scamming salesmen

Lowes and Frys Electronics Most Positive Reviews

Top rated reviews
5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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4.9

Looking for payment for month of September and October 2019. Please update with the status.

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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4.4

Purchased a new CyberpowerPC on Wednesday September 13, 2018. I came into the store and returned an Acer desktop i...

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Lowes and Frys Electronics Most Critical Reviews

Lowest rated reviews
1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

I've been having trouble with a computer hard drive I purchased from Fry's in the past. On 9/24/2014 I went to the...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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1

i ordered a ps4 on 16th sep 2014 i guess from frys. i paid them 18500. 9250 at first and was told that i would have to...

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Lowes and Frys Electronics Latest Reviews

Recent published reviews
No votes

Necesito ayuda con mi secadora, la compré el 23 de junio 2020, tiene garantía y no funciona necesito me asistan...

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No votes

Incorrect directions given when I called Las Vegas location, compounded by shameful CSR in store. No responsibility take...

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1

I was in your Tyler, TX location yesterday & I observed that approximately 50% of the customers were not wearing...

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No votes

Im calling from pissedconsumer.com. Im waiting over a week to get my refrigerator replaced. Im going to get my friends...

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Lowes and Frys Electronics Products and Services

Most reviewed product and services
  • Lowes Customer Care (522 reviews)
  • Lowes Delivery Service (360 reviews)
  • Lowes Manager (304 reviews)
  • Frys Electronics Warranty (22 reviews)
  • Frys Electronics Customer Care (16 reviews)
  • Frys Electronics Shipping Service (4 reviews)