PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frys Electronics and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Frys Electronics
Lowes

Frys Electronics and Lowes Overview

Total reviews 211 5840
Company responses 0 3
Issues resolved 1 60

Frys Electronics and Lowes Consumer Ratings

Rank
434 out of 1816 in Appliances and Electronics category
75 out of 334 in Supermarkets and Malls category
Customer service
281 in category
78 in category
Product or Service Quality
314 in category
74 in category
Website
355 in category
52 in category
Exchange, Refund and Cancellation Policy
263 in category
52 in category

Frys Electronics and Lowes Rating Details

Customer service
1.3 (58 reviews)
1.4 (2250 reviews)
Reviewer's quote

...I would suggest you do the same or at least beware that thier customer service is very poor. Just google "Fry's Electronic Customer Support Complaints". BUYER BEWARE!..

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95 on my account, so where is the I get on their website to chat with customer service and tell them of the problem and am told they were out of some items and they had to cancel the order and resubmit it and the charges would fall off once I pick the order ok. Okay, so I get the email that my...

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Product or Service Quality
1.4 (46 reviews)
1.9 (1765 reviews)
Reviewer's quote

Date of shameful service: September 2019 I had a laptop for about 2 years, I work out of state and go remote 3-4 months 3x a year so my laptops get worked and last about 3 years. I just use them for watching movies when gone (only entertainment) and internet when off. So this laptop had its cooling...

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...We were given the customer service number was that they would be the ones to reverse the policy. We speaking with customer who was also rude would Not do anything. We are long time customer and after this incident we never shop in your stores...

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Website
1.8 (44 reviews)
2.3 (1724 reviews)
Reviewer's quote

Fry's website said the store on Hwy 59 @ Wilcrest in Houston, TX had the items I was looking for in stock. I went to the store (depressing experience). The items were not in stock and salesman told me to order online, which I did...

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Your website shows 4 in stock at all locations of item Flex Seal Paste 48oz. White. After an assoc...

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Exchange, Refund and Cancellation Policy
1.3 (39 reviews)
2.1 (1545 reviews)
Reviewer's quote

...She told me to bring the TV in and they would exchange it for a newer model. We loaded the TV up and took it back. Two men from Frys removed the TV and took it inside...

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...Filed complaint with BBB as well for refund of my install fee. They are so shady. Lied to BBB saying repairs were made on 9/8/2020 which they werent...

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Frys Electronics and Lowes Pros and Cons

Pros
  • Selection
  • Unusual products
  • Large selection of imported recycled plastic do dahs
  • Location
  • Product
  • Price
Cons
  • Customer service
  • Service
  • Scamming salesmen
  • Customer service
  • Customer service received
  • Service

Frys Electronics and Lowes Most Positive Reviews

Top rated reviews
4.9

Looking for payment for month of September and October 2019. Please update with the status.

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5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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4.4

Purchased a new CyberpowerPC on Wednesday September 13, 2018. I came into the store and returned an Acer desktop i...

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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Frys Electronics and Lowes Most Critical Reviews

Lowest rated reviews
1

I've been having trouble with a computer hard drive I purchased from Fry's in the past. On 9/24/2014 I went to the...

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1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

i ordered a ps4 on 16th sep 2014 i guess from frys. i paid them 18500. 9250 at first and was told that i would have to...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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Frys Electronics and Lowes Latest Reviews

Recent published reviews
No votes

Incorrect directions given when I called Las Vegas location, compounded by shameful CSR in store. No responsibility take...

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1

Lowes/Synchrony Bank is a predatory evil corporation. As soon as your utilization rate hits 30%, this evil unscrupulous...

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No votes

Im calling from pissedconsumer.com. Im waiting over a week to get my refrigerator replaced. Im going to get my friends...

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1

I bought 3k worth of appliances from Lowes in early February of 2020. I was told with my purchase I would qualify for a...

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Frys Electronics and Lowes Products and Services

Most reviewed product and services
  • Frys Electronics Warranty (22 reviews)
  • Frys Electronics Customer Care (16 reviews)
  • Frys Electronics Shipping Service (4 reviews)
  • Lowes Customer Care (553 reviews)
  • Lowes Delivery Service (371 reviews)
  • Lowes Manager (308 reviews)