Start a new comparison
Delete

Frontpoint Security

Home Security
Has verified representatives
  • 5 ISSUES RESOLVED
  • 60 COMPANY RESPONSES
  • 76 TOTAL REVIEWS
  • $73.9K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
4.0
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Cellular connection 2
  • Easy set up 1
  • easy to set up 1
  • Easy to set up 1

Customers don't like

  • Contract3
  • Bait-and-switch tactics1
  • Misrepresentation1
  • Cheap door sensors1
Delete

Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 507 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Billing Practices
Website
Reliability
Diversity of Products or Services
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service8
  • Cancellation policies5
  • Lack of resoution4
  • Service4
  • Scripted answers from service reps4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion