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Frontpoint Security

Home Security
Has verified representatives
  • 5 ISSUES RESOLVED
  • 59 COMPANY RESPONSES
  • 72 TOTAL REVIEWS
  • $73K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
4.1
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Cellular connection 2
  • Easy set up 1
  • easy to set up 1
  • Easy to set up 1

Customers don't like

  • Customer service4
  • Bait-and-switch tactics3
  • Contract3
  • Misrepresentation2
  • Website is hard to find stuff not intuitive1
Delete
  • 0 ISSUES RESOLVED
  • 8 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
2.5
Customer service
Diversity of Products or Services
Website
Reliability
Billing Practices
  • Adam buhl 2
  • Matt the technician 2
  • Smartphone alarm app 2
  • Nice people 1

Customers don't like

  • Defective keypad1
  • Disorganized business1
  • Inconsistent billing practices1
  • Lack of secure payment portal1
  • Shady business1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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