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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2508 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service70
  • Very bad customer service42
  • Poor service17
  • False billing pratice15
  • Poor communication10
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Z57

Professional Services
  • 0 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $90.9K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.2
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • It was a rip off from the begining 6
  • First gotcha conversations 2

Customers don't like

  • Bad program bad product bad customer service4
  • Snotty customer service operators3
  • Not being able to cancel bad service3
  • Lie to you and will not cancel3
  • Will not allow me to cancel2
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