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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2337 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • Customer service17
  • Poor service16
  • False billing pratice15
  • Poor communication10
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Yahoo

Media
  • 2 ISSUES RESOLVED
  • 679 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $15.3K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Email 5
  • Old messenger 4
  • For the first bit at least 4
  • Old email service 3
  • I used to love yahoo b4 the latest download version 3

Customers don't like

  • Poor customer service5
  • Robotic service people4
  • No customer support4
  • Tecnical support3
  • No service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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