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Frontier Communications
Xfinity
i
Frontier Communications

Frontier Communications

Has verified representatives
1.7
?

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  • 16 ISSUES RESOLVED
  • 821 COMPANY RESPONSES
  • 2960 TOTAL REVIEWS
Rank
220 out of 1910
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    183
  • SUCCESSFUL
    86%
  • AVG CALL DURATION
    06:27
  • ISSUES RESOLVED
    6%
Top Products and Services
1.3
586 reviews
1.3
456 reviews
1.3
273 reviews
Xfinity

Xfinity

1.6
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 782 TOTAL REVIEWS
Rank
258 out of 1910
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
96 reviews
1.5
89 reviews
1.7
55 reviews

How would you compare Frontier Communications vs Xfinity?

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Anonymous
#1455022

Frontier Communications and Comcast Xfinity are basically my only choices. I've heard bad things about both, but I stay with Frontier because tech support and the techs that come out are always pleasant and seem to want to do a good job.

Anonymous
#1360078

Both Frontier Communications and Comcast Xfinity are horrible. But they are the only 2 choices in our area.

Frontier has sneaky billing practices, but friendly service technicians...so we switched to Comcast Xfinity and the technician literally TRASHED OUR HOUSE!

So, 3 weeks later we switched back to Frontier. I hate both companies.

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