Frontier Communications vs Xfinity
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Customers like
- When it was verizon 10
- Firing frontier 10
- Verizon fios 9
- Verizon better 8
- friendly Customer service 7
Customers don't like
- Customer service71
- Very bad customer service42
- Poor service17
- False billing pratice15
- Poor communication10
Products by Frontier Communications
- Frontier Communications Customer Care
- Frontier Communications Internet Service
- Frontier Communications Bundle
- Frontier Communications Technical Support
- Frontier Communications Fios Bundle
- Frontier Communications Phone Service
- Frontier Communications Fios Internet Service
- Frontier Communications Account
- Frontier Communications Tv Service
- Frontier Communications Home Phone Service
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Customers like
- Internet speed 6
- When it works right 4
- Promotional prices 3
- Installer 3
- Having internet 3
Customers don't like
- Customer service28
- Price7
- Unwillingness to rectify situation6
- Service4
- Dishonest service tech4
Products by Xfinity
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Discussion
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Frontier Communications and Comcast Xfinity are basically my only choices. I've heard bad things about both, but I stay with Frontier because tech support and the techs that come out are always pleasant and seem to want to do a good job.
Both Frontier Communications and Comcast Xfinity are horrible. But they are the only 2 choices in our area.
Frontier has sneaky billing practices, but friendly service technicians...so we switched to Comcast Xfinity and the technician literally TRASHED OUR HOUSE!
So, 3 weeks later we switched back to Frontier. I hate both companies.