Frontier Communications vs Xfinity
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Frontier Communications and Xfinity as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Frontier Communications and Xfinity Overview
Frontier Communications was first mentioned on PissedConsumer on Oct 2, 2010 and since then this brand received 3086 reviews. It is 2240 reviews more than Xfinity received since Feb 8, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Frontier Communications customer support team and Xfinity customer service.
Frontier Communications and Xfinity Consumer Ratings
According to consumer ratings and reviews, Frontier Communications ranks 39 points higher in the Telecommunications category than Xfinity. People gave Frontier Communications 1.2 stars for Customer service criterion in Telecommunications category and it is 308 points higher than the worst rated brand in this category. At the same time, Xfinity was rated 1.3 stars for Customer service criterion in this category and it is 352 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Xfinity has a higher rating than Frontier Communications. Regarding Billing Practices criterion, consumers gave Frontier Communications 1.2 stars and it is 57% greater than other in category. Xfinity however was rated 1.5 stars and it is 69% greater than other in category.
Frontier Communications and Xfinity Rating Details
Frontier Communications and Xfinity Pros and Cons
- When it was verizon
- Firing frontier
- Verizon fios
- Internet speed
- When it works right
- Promotional prices
- Customer service
- Very bad customer service
- Poor service
- Customer service
- Price
- Unwillingness to rectify situation
Frontier Communications and Xfinity Most Positive Reviews
Frontier Communications and Xfinity Most Critical Reviews
Frontier Communications and Xfinity Latest Reviews
Frontier Communications and Xfinity Products and Services
- Frontier Communications Customer Care (686 reviews)
- Frontier Communications Internet Service (488 reviews)
- Frontier Communications Bundle (293 reviews)
- Xfinity Internet Service (108 reviews)
- Xfinity Customer Care (98 reviews)
- Xfinity Bundle (60 reviews)
How would you compare Frontier Communications vs Xfinity?
Frontier Communications and Comcast Xfinity are basically my only choices. I've heard bad things about both, but I stay with Frontier because tech support and the techs that come out are always pleasant and seem to want to do a good job.
Both Frontier Communications and Comcast Xfinity are horrible. But they are the only 2 choices in our area.
Frontier has sneaky billing practices, but friendly service technicians...so we switched to Comcast Xfinity and the technician literally TRASHED OUR HOUSE!
So, 3 weeks later we switched back to Frontier. I hate both companies.