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Frontier Communications

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1.6
?

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  • 14 ISSUES RESOLVED
  • 721 COMPANY RESPONSES
  • 2862 TOTAL REVIEWS
Rank
260 out of 1897
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    177
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    06:27
  • ISSUES RESOLVED
    6%
Top Products and Services
1.3
578 reviews
1.3
441 reviews
1.3
268 reviews

Xfinity

1.6
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 756 TOTAL REVIEWS
Rank
253 out of 1897
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
96 reviews
1.5
86 reviews
1.8
53 reviews

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Anonymous
#1455022

Frontier Communications and Comcast Xfinity are basically my only choices. I've heard bad things about both, but I stay with Frontier because tech support and the techs that come out are always pleasant and seem to want to do a good job.

Anonymous
#1360078

Both Frontier Communications and Comcast Xfinity are horrible. But they are the only 2 choices in our area.

Frontier has sneaky billing practices, but friendly service technicians...so we switched to Comcast Xfinity and the technician literally TRASHED OUR HOUSE!

So, 3 weeks later we switched back to Frontier. I hate both companies.

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