Start a new comparison

Frontier Communications

Has verified representatives
1.6
  • 14 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2651 TOTAL REVIEWS
Rank
259 out of 1843
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    122
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    05:52
  • ISSUES RESOLVED
    1%
Top Products and Services
1.3
476 reviews
1.3
389 reviews
1.3
245 reviews
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 679 TOTAL REVIEWS
Rank
251 out of 1843
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
79 reviews
1.4
53 reviews
1.6
44 reviews
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Frontier Communications vs Xfinity?

Terms of Service
Post Comment
Cancel
Anonymous
#1455022

Frontier Communications and Comcast Xfinity are basically my only choices. I've heard bad things about both, but I stay with Frontier because tech support and the techs that come out are always pleasant and seem to want to do a good job.

Anonymous
#1360078

Both Frontier Communications and Comcast Xfinity are horrible. But they are the only 2 choices in our area.

Frontier has sneaky billing practices, but friendly service technicians...so we switched to Comcast Xfinity and the technician literally TRASHED OUR HOUSE!

So, 3 weeks later we switched back to Frontier. I hate both companies.

Top Rated Frontier Communications Reviews

Show more

Top Rated Xfinity Reviews

Show more