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Frontier Communications

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1.6
?

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  • 14 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2817 TOTAL REVIEWS
Rank
261 out of 1879
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    175
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    06:27
  • ISSUES RESOLVED
    6%
Top Products and Services
1.3
565 reviews
1.3
436 reviews
1.3
267 reviews

Xfinity

1.6
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 741 TOTAL REVIEWS
Rank
253 out of 1879
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.4
92 reviews
1.5
84 reviews
1.8
53 reviews

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Anonymous
#1455022

Frontier Communications and Comcast Xfinity are basically my only choices. I've heard bad things about both, but I stay with Frontier because tech support and the techs that come out are always pleasant and seem to want to do a good job.

Anonymous
#1360078

Both Frontier Communications and Comcast Xfinity are horrible. But they are the only 2 choices in our area.

Frontier has sneaky billing practices, but friendly service technicians...so we switched to Comcast Xfinity and the technician literally TRASHED OUR HOUSE!

So, 3 weeks later we switched back to Frontier. I hate both companies.

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