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Frontier Communications
Xfinity

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frontier Communications

Frontier Communications

Has verified representatives
1.7
  • 18 ISSUES RESOLVED
  • 891 COMPANY RESPONSES
  • 3036 TOTAL REVIEWS
Rank
219 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    192
  • SUCCESSFUL
    82%
  • AVG CALL DURATION
    06:25
  • ISSUES RESOLVED
    5%
Top Products and Services
1.3
594 reviews
1.3
472 reviews
1.3
274 reviews
Xfinity

Xfinity

1.6
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 805 TOTAL REVIEWS
Rank
260 out of 1923
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
95 reviews
1.4
96 reviews
1.7
57 reviews

How would you compare Frontier Communications vs Xfinity?

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Anonymous
#1455022

Frontier Communications and Comcast Xfinity are basically my only choices. I've heard bad things about both, but I stay with Frontier because tech support and the techs that come out are always pleasant and seem to want to do a good job.

Anonymous
#1360078

Both Frontier Communications and Comcast Xfinity are horrible. But they are the only 2 choices in our area.

Frontier has sneaky billing practices, but friendly service technicians...so we switched to Comcast Xfinity and the technician literally TRASHED OUR HOUSE!

So, 3 weeks later we switched back to Frontier. I hate both companies.

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