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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 621 COMPANY RESPONSES
  • 2157 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Firing frontier 10
  • When it was verizon 10
  • Service technicians 8
  • Verizon fios 7
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • False billing pratice16
  • Poor service16
  • Poor communication10
  • Poor service times 38
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Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 183 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Reading the negative reviews 3
  • That i have other internet companies to use 2
  • Original customer service phone calls 1
  • Services while had them 1
  • Sales team 1

Customers don't like

  • Reliability of service4
  • Customer service3
  • Excuses for lack of action3
  • Lack of accountability3
  • Speed3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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