Frontier Communications vs Windstream

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Frontier Communications

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 466 COMPANY RESPONSES
  • 1775 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Poor communication18
  • False representation17

Products by Frontier Communications

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Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 163 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • That i have other internet companies to use 2
  • Reading the negative reviews 2
  • Original customer service phone calls 1
  • Services while had them 1
  • Sales team 1

Customers don't like

  • Reliability of service7
  • Dont trust what sales sells you5
  • Excuses for lack of action5
  • Poor service4
  • Wait for repairs4

Products by Windstream

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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