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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2286 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • Service technicians 8

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice16
  • Customer service15
  • Poor communication10
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Windstream

Telecommunications
  • 1 ISSUES RESOLVED
  • 200 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Reading the negative reviews 3
  • That i have other internet companies to use 2
  • Customer service is nice 2
  • Services while had them 1
  • Sales team 1

Customers don't like

  • Reliability of service4
  • Speed3
  • Lack of accountability3
  • Excuses for lack of action3
  • Customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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