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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 562 COMPANY RESPONSES
  • 1919 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Nothing so far 10
  • Firing frontier 9
  • Service technicians 8
  • When it was verizon 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service87
  • Poor service27
  • False billing pratice22
  • Customer service19
  • Poor communication17
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Wildblue

Telecommunications
  • 0 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $49.4K CLAIMED LOSSES
  • $668 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Past ease of use 2
  • Internet in the forest 2
  • Delivery time 1
  • Past ease of use 1

Customers don't like

  • Way they handled issue6
  • Way they handled my situation5
  • Customer service4
  • Resent changes to service4
  • Being lied to3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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