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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 621 COMPANY RESPONSES
  • 2163 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Firing frontier 10
  • When it was verizon 10
  • Service technicians 8
  • Verizon fios 7
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • False billing pratice16
  • Poor service16
  • Poor communication10
  • Poor service times 38
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Wide Open West

Telecommunications
  • 2 ISSUES RESOLVED
  • 155 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $7.6K AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No contracts 5
  • Priceses 3
  • Easy to reach customer service 2
  • Nada 1
  • Price 1

Customers don't like

  • Poor customer service8
  • Customer service6
  • Bad information2
  • Lying salesman2
  • Customer disservice2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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