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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 641 COMPANY RESPONSES
  • 2190 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Service technicians 8
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • False billing pratice16
  • Poor service16
  • Poor communication10
  • Poor service times 38
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Vyve Broadband

Telecommunications
  • 1 ISSUES RESOLVED
  • 177 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $53.4K AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Internet when it works 5
  • No contract 4
  • When it works it is great 3
  • Month to month billing 2
  • Tv is good 1

Customers don't like

  • Customer service6
  • Poor value4
  • Quality of service4
  • Bundle deal3
  • Overpriced3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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