Frontier Communications vs Vonage

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Frontier Communications

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 467 COMPANY RESPONSES
  • 1773 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Poor communication18
  • False representation17

Products by Frontier Communications

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Vonage

Telecommunications
  • 0 ISSUES RESOLVED
  • 197 TOTAL REVIEWS
  • $41.8K CLAIMED LOSSES
  • $516 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • When they are truthful 2
  • Service until i must contact support 2
  • Promise of service to be provided 1
  • Reliable phone service 1

Customers don't like

  • Customer service13
  • Billing8
  • Fraudulent misrepresentation7
  • Service7
  • Executive response team4

Products by Vonage

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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