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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 562 COMPANY RESPONSES
  • 1921 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $4.7K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Customer service21
  • Poor communication18
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Virgin Mobile Canada

Telecommunications
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $7.3K CLAIMED LOSSES
  • $518 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Hnm perks 1
  • Hot australian accent girl on the voicemail menu 1

Customers don't like

  • Customer service4
  • Retention department4
  • Loyality department3
  • Device upgrade entrapment2
  • Customer service attitude1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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