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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 593 COMPANY RESPONSES
  • 1991 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Customer service22
  • Poor communication18
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Vast Broadband

Telecommunications
  • 0 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $140K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Of the numerous calls to support finally one was helpful 1
  • Warranty 1
  • What i was told i would pay for internet 1

Customers don't like

  • Salesman would not listen1
  • Television1
  • Tv reception1
  • Waste1
  • What i was really charged they lied1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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