Frontier Communications vs USA Communications

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Frontier Communications

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 470 COMPANY RESPONSES
  • 1780 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Poor communication18
  • False representation17

Products by Frontier Communications

No items

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USA Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $309 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Price 1
  • Promises 1
  • When it worked 1

Customers don't like

  • When it does not work and technician does nothing to help3
  • Amount of time to have a technician fix the problem3
  • Customer service3
  • Eqipment2
  • Internet support and maintenance time2

Products by USA Communications

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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