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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 557 COMPANY RESPONSES
  • 1915 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Nothing so far 10
  • Firing frontier 9
  • Service technicians 8
  • When it was verizon 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service87
  • Poor service27
  • False billing pratice22
  • Customer service19
  • Poor communication17
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USA Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $5K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Price 1
  • Pricing 1
  • Promises 1
  • When it worked 1

Customers don't like

  • When it does not work and technician does nothing to help3
  • Amount of time to have a technician fix the problem3
  • Customer service2
  • Internet support and maintenance time2
  • Weak effort by installer1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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