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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 607 COMPANY RESPONSES
  • 2126 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Nothing so far 10
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice15
  • Horrible customer service11
  • Poor communication10
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1030 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Plans 7
  • Not much to like 6
  • Pricing of the plans 5
  • Price 4
  • Sales representative 4

Customers don't like

  • Service9
  • Customer support8
  • Billing6
  • Coverage5
  • Customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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