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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 557 COMPANY RESPONSES
  • 1913 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Nothing so far 10
  • Firing frontier 9
  • Service technicians 8
  • When it was verizon 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service87
  • Poor service27
  • False billing pratice22
  • Customer service19
  • Poor communication17
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Thumbtack

Professional Services
  • 4 ISSUES RESOLVED
  • 1544 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Concept 30
  • Idea 16
  • Customer service 15
  • Ease of use 13
  • Provided a good service 7

Customers don't like

  • Waste of time36
  • No accountability34
  • No results34
  • Lost money32
  • Safety concerns13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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