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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2286 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • Service technicians 8

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice16
  • Customer service15
  • Poor communication10
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Tds

Telecommunications
  • 1 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $44.8K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • None 2
  • No data limit 2
  • Unfortunately it would take multiple months 1
  • To reach even a 1gbps limit with the pathetic service 1
  • Tds is an std 1

Customers don't like

  • Being lied to and about4
  • Unreliable2
  • Stunningly slow dsl speed2
  • Over 166 negative reviews and rated 1 star for a reason2
  • Not doing what was promised2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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