Start a new comparison
Delete

Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2321 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service41
  • Poor service16
  • Customer service16
  • False billing pratice15
  • Poor communication10
Delete

SurveyMonkey

Telecommunications
  • 0 ISSUES RESOLVED
  • 17 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $297 AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Survey design interface 1
  • Ease of registration 1

Customers don't like

  • Procedure2
  • Termination services1
  • Subscription plans1
  • Hidden fees1
  • Billing policy and lack of customer service1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel