Frontier Communications vs Suddenlink

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Frontier Communications

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 468 COMPANY RESPONSES
  • 1776 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Poor communication18
  • False representation17

Products by Frontier Communications

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Suddenlink

Telecommunications
  • 8 ISSUES RESOLVED
  • 982 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • High speed internet 9
  • Ease of payment 6
  • Fast when it works 6
  • Internet 5
  • Easy setup 4

Customers don't like

  • Customer service30
  • Raising prices14
  • Channel loss11
  • Internet speed9
  • Unreliable service8

Products by Suddenlink

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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