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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2286 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • Service technicians 8

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice16
  • Customer service15
  • Poor communication10
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Suddenlink

Telecommunications
  • 11 ISSUES RESOLVED
  • 1220 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • High speed internet 10
  • Fast when it works 6
  • Easy setup 6
  • Ease of payment 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Shady practices5
  • No popular channels5
  • Internet speed5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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