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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2343 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • Customer service17
  • Poor service16
  • False billing pratice15
  • Poor communication10
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SpeedConnect

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $5.2K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Polite 3
  • I had internet connect that barely worked 3
  • Idea of high speed internet 2
  • Okay customer service 1
  • It is great service 1

Customers don't like

  • Promised high speed but delivered very slow speed5
  • Poor or no service5
  • Speed3
  • Customer service3
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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