Frontier Communications vs Spectrum
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Frontier Communications
Spectrum
A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Frontier Communications
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- 18 ISSUES RESOLVED
- 891 COMPANY RESPONSES
- 3043 TOTAL REVIEWS
Rank
221 out of 1930
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS194
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SUCCESSFUL81%
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AVG CALL DURATION06:25
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ISSUES RESOLVED5%
Top Products and Services
Spectrum
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 375 TOTAL REVIEWS
Rank
351 out of 1930
in Telecommunications category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS43
-
SUCCESSFUL28%
-
AVG CALL DURATION08:01
-
ISSUES RESOLVED17%
Top Products and Services
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Top Rated Frontier Communications Reviews
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Class action lawsuit against Frontier communications and Verizon Fios
April 1 st Verizon transferred to Frontier Internet, TV, On Demand, and voice or phone.
I lost my Video on demand and $830.00 dollars of movies I pur...
I lost my Video on demand and $830.00 dollars of movies I pur...
Frontier Communications - Internet keeps disconnecting and dropping all day long!
I have called frontier over and over again and they are not fixing this issue that I am having. I did a little research and it seems that a lot of...
Frontier Communications - Worst customer service, promise and commitments
One of the worst communication company in terms of their service, promise and commitments. I asked Frontier to changer their service to $84.99 triple...
Frontier Communications - New Fee: Internet Infrastructure Surcharge $1.99
We have Frontier FIOS Internet service. Last year the rate was renegotiated (saw a special offer for new clients) to $74.99 plus tax with a 2 yr...
Top Rated Spectrum Reviews
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Spectrum - Avoid This Company - Totally Horrible!
Spectrum is now 3 companies merging into 1, Spectrum-Time Warner Cable-Charter Communications. This has gone horribly wrong and this company has no bu...
Spectrum can't verify if my account is spoofed.
I was logging in to read my Spectrum e-mail and the screen froze. A border of wavy lines went around as I tried to shut down the laptop. Finally a mes...
Spectrum Charged Customers After Customer Terminated Service
Spectrum tried to charge me twice in one month after debiting my account for the $249.00+ I called several times to request that this issue be...
Spectrum - Customer Service
I called today asking if you would allow a payment extension a few days after due date, payment due 9/30 and was requesting an extension for 10/4. I...
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How would you compare Frontier Communications vs Spectrum?
One is as bad as the other according to reviews and stars. Customers here in N.Idaho have no options only Bad and Bad or Bad and Worse.