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Frontier Communications
Spectrum

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frontier Communications

Frontier Communications

Has verified representatives
1.7
  • 18 ISSUES RESOLVED
  • 891 COMPANY RESPONSES
  • 3043 TOTAL REVIEWS
Rank
221 out of 1930
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    194
  • SUCCESSFUL
    81%
  • AVG CALL DURATION
    06:25
  • ISSUES RESOLVED
    5%
Top Products and Services
1.3
594 reviews
1.3
472 reviews
1.3
275 reviews
Spectrum

Spectrum

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 375 TOTAL REVIEWS
Rank
351 out of 1930
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    43
  • SUCCESSFUL
    28%
  • AVG CALL DURATION
    08:01
  • ISSUES RESOLVED
    17%
Top Products and Services
1.2
58 reviews
1.4
51 reviews
1.5
43 reviews

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Anonymous
#1621154

One is as bad as the other according to reviews and stars. Customers here in N.Idaho have no options only Bad and Bad or Bad and Worse.

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