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Frontier Communications

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1.6
?

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  • 14 ISSUES RESOLVED
  • 772 COMPANY RESPONSES
  • 2911 TOTAL REVIEWS
Rank
264 out of 1906
in Telecommunications category
Rating Details
Customer service
Billing Practices
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    181
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    06:27
  • ISSUES RESOLVED
    6%
Top Products and Services
1.3
582 reviews
1.3
450 reviews
1.3
270 reviews

Spectrum Communications

1.6
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 30 TOTAL REVIEWS
Rank
282 out of 1906
in Telecommunications category
Rating Details
Customer service
Billing Practices
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.5
8 reviews
1
4 reviews
1.2
3 reviews

How would you compare Frontier Communications vs Spectrum Communications?

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Anonymous
#1601234

Frontiers Tech Support are very helpful and patient in my experience. Once I went online with my issues, an Account Manager stepped in and provided me with a satisfactory solution to my issue.

I recommended that they improve their DSL service because of interrupted access to WiFi. Spectrum on the other hand...their customer service may not be the best because they have the market wrapped in their superior WiFi so they don't seem to want to work as hard.

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