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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 607 COMPANY RESPONSES
  • 2125 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Nothing so far 10
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice15
  • Horrible customer service11
  • Poor communication10
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Simply Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • Supposed easy phone set-up 1

Customers don't like

  • Lack of being flexible to customers2
  • Automated customer service2
  • No human to talk to1
  • Website needs to include contact information1
  • Poor customer service1

Products by Simply Wireless

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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