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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2506 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service70
  • Very bad customer service42
  • Poor service17
  • False billing pratice15
  • Poor communication10
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Simply Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $3.5K CLAIMED LOSSES
  • $204 AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Supposed easy phone set-up 1

Customers don't like

  • Poor customer service2
  • Lack of being flexible to customers2
  • Automated customer service2
  • Website needs to include contact information1
  • No human to talk to1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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