Start a new comparison
Delete

Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2341 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • Customer service17
  • Poor service16
  • False billing pratice15
  • Poor communication10
Delete

Rise Broadband

Telecommunications
  • 4 ISSUES RESOLVED
  • 638 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Only isp option i have 8
  • Techs are fine 7
  • Have a few good techs thay worked hard to fix issues 7
  • When the service worked it was ok 6
  • Good techs 5

Customers don't like

  • Not meeting speed paid for8
  • Terrible customer service5
  • Stability issues and below paid for speed5
  • Less than 30 percent of paid for speed consistently5
  • Billing and operations not able to resolve problems5
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel