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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 557 COMPANY RESPONSES
  • 1901 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service93
  • Poor service28
  • False billing pratice25
  • Customer service19
  • Poor communication18
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Rise Broadband

Telecommunications
  • 2 ISSUES RESOLVED
  • 505 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 5

Customers don't like

  • Slow speeds11
  • Less than 30 percent of paid for speed consistently10
  • Not meeting speed paid for10
  • Stability issues and below paid for speed10
  • Substandard service10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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