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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2512 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.8
Customer service
Website
Reliability
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service70
  • Very bad customer service42
  • Poor service17
  • False billing pratice15
  • Poor communication10
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Pissed Consumer

Review Websites and Directories
Has verified representatives
  • 12 ISSUES RESOLVED
  • 237 COMPANY RESPONSES
  • 841 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Website
Reliability
  • Customer service and performance 4
  • Thought the service contacted the companies in question 3
  • Product 3
  • Having a forum for my complaints 3
  • Allowed people to openly discuss issues without censorship 3

Customers don't like

  • Lack of responsiveness4
  • Fails to protect innocent parties4
  • Allowing inaccurate posts4
  • Teatment here3
  • Ignores terms of use3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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