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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 593 COMPANY RESPONSES
  • 1980 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Customer service22
  • Poor communication18
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Pissed Consumer

Media
Has verified representatives
  • 9 ISSUES RESOLVED
  • 149 COMPANY RESPONSES
  • 678 TOTAL REVIEWS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 3
  • Customer service and performance 3
  • Thought the service contacted the companies in question 2
  • Very disturbing this time 2
  • You fixed my issue with att 1

Customers don't like

  • Fails to protect innocent parties8
  • Lack of responsiveness8
  • Ignores terms of use6
  • Never respond4
  • Teatment here4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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