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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2313 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • Service technicians 8

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice16
  • Customer service15
  • Poor communication10
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Pissed Consumer

Media
Has verified representatives
  • 11 ISSUES RESOLVED
  • 188 COMPANY RESPONSES
  • 757 TOTAL REVIEWS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Customer service and performance 4
  • Product 3
  • You fixed my issue with att 2
  • Very disturbing this time 2
  • Thought the service contacted the companies in question 2

Customers don't like

  • Teatment here4
  • Lack of responsiveness4
  • Fails to protect innocent parties4
  • Allowing inaccurate posts4
  • Ignores terms of use3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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