Frontier Communications vs Optimum Online

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Frontier Communications

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 464 COMPANY RESPONSES
  • 1765 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • False representation17
  • Poor communication17

Products by Frontier Communications

No items

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Optimum Online

Telecommunications
  • 0 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $220 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Product 2
  • Constant internet speed 1
  • Unprofessional techs engaging in criminal act 1
  • Terrible act unbecoming of a reputable company 1

Customers don't like

  • Poor customer service5
  • Monopolistic practices4
  • Poor service4
  • Ridiculous speeds4
  • Terrible service and ripoff rate3

Products by Optimum Online

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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