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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2589 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service71
  • Very bad customer service42
  • Poor service17
  • False billing pratice16
  • Poor communication10
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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $591 AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
  • Technology 2
  • Solid phone service at little cost 2
  • Was one of the best voip on the market 1
  • Service 1
  • Promise 1

Customers don't like

  • Customer service5
  • User interface full of charge-up bombs2
  • Customer service is not helpful2
  • Worst customer services1
  • Unauthorized charges to my card1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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