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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 641 COMPANY RESPONSES
  • 2199 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Service technicians 8
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • False billing pratice16
  • Poor service16
  • Poor communication10
  • Poor service times 38
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Ooma

Telecommunications
  • 0 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $710 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Technology 2
  • Solid phone service at little cost 2
  • Price until i canceled 1
  • Was one of the best voip on the market 1
  • Promise 1

Customers don't like

  • Customer service is not helpful2
  • Sales during cancellation1
  • Taking money from my bank account without permission1
  • Unauthorized charges to my card1
  • User interface full of charge-up bombs1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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