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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2473 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service70
  • Very bad customer service42
  • Poor service17
  • False billing pratice15
  • Poor communication10
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Northland Communications

Telecommunications
  • 0 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $6.4K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.3
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • People 1

Customers don't like

  • Unreliable internet connection2
  • As stated in my comments2
  • Unreliable internet service and local office customer service1
  • Getting overbilled yearly1
  • Being overbilledcustomer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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