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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2316 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • Service technicians 8

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice16
  • Customer service16
  • Poor communication10
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1421 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
  • Direct deposit 9
  • Ease of use 7
  • Text messages notifying you of current bal 4
  • Send a new card fast 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service19
  • Poor customer service9
  • Mishandling of funds8
  • Lack of concern and timeliness6
  • Blocked account6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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