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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 600 COMPANY RESPONSES
  • 2085 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
  • When it was verizon 10
  • Firing frontier 10
  • Nothing so far 10
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Customer service22
  • Poor communication18
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1246 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
  • Direct deposit 8
  • Ease of use 6
  • Awful 5
  • Send a new card fast 3
  • Text messages notifying you of current bal 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service11
  • Poor customer service10
  • Locked out of account9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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