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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 593 COMPANY RESPONSES
  • 1991 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Customer service22
  • Poor communication18
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Netspend

Cards
  • 7 ISSUES RESOLVED
  • 1173 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Reliability
  • Direct deposit 8
  • Ease of use 6
  • Awful 5
  • Frustrating 3
  • Online website you can monitor all your transactions and account 3

Customers don't like

  • Zero on customer service37
  • Mishandling of funds13
  • Customer service9
  • Locked out of account9
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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