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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2475 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service70
  • Very bad customer service42
  • Poor service17
  • False billing pratice15
  • Poor communication10
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1329 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.9
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • I used to like your company 8
  • Price 7
  • No contract 5
  • But i am done 5
  • Phone promotions 4

Customers don't like

  • Customer service37
  • Service6
  • Unprofessional service5
  • Unable to use cell phone5
  • Metro pcs5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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