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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2543 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.7
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service71
  • Very bad customer service42
  • Poor service17
  • False billing pratice15
  • Poor communication10
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Lycamobile

Telecommunications
  • 2 ISSUES RESOLVED
  • 270 TOTAL REVIEWS
  • $85.2K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
  • Low rates 8
  • Prices 6
  • Prices are cheap 4
  • Service was good as long as it worked 3
  • International call price 3

Customers don't like

  • Poor customer service19
  • Bad attitude10
  • Worst customer service ever6
  • Rudeness6
  • Incompetence6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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