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Frontier Communications

Telecommunications
Has verified representatives
  • 12 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2417 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.8
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service69
  • Very bad customer service42
  • Poor service17
  • False billing pratice15
  • Poor communication10
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Lycamobile

Telecommunications
  • 2 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $80K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.4
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Low rates 8
  • Prices 6
  • Prices are cheap 4
  • Service was good as long as it worked 3
  • International call price 3

Customers don't like

  • Poor customer service19
  • Bad attitude8
  • Rudeness6
  • Company policy and lack of customer service support6
  • Incompetence5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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