Frontier Communications vs Legacy Inmate Communications

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Frontier Communications

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 464 COMPANY RESPONSES
  • 1765 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • False representation17
  • Poor communication17

Products by Frontier Communications

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Legacy Inmate Communications

Telecommunications
Has verified representatives
  • 0 ISSUES RESOLVED
  • 157 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $47 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • I love talking to my fiance 2
  • Cs rep gave me explanations 1

Customers don't like

  • Charge alot without people knowing8
  • Deceptive rate disclosure7
  • Legacy communication3
  • It echos my voice2
  • Not the same price2

Products by Legacy Inmate Communications

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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