Frontier Communications vs Juno

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Frontier Communications

Telecommunications
Has verified representatives
  • 8 ISSUES RESOLVED
  • 464 COMPANY RESPONSES
  • 1766 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • Firing frontier 10
  • Nothing so far 10
  • When it was verizon 9
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • False representation17
  • Poor communication17

Products by Frontier Communications

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Juno

Telecommunications
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $247 CLAIMED LOSSES
  • $82 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Billing Practices
  • On-screen appearance 1
  • User friendliness 1
  • Was reliable for over 10 years 1

Customers don't like

  • Being told that upper mgmt caused me to lose business1
  • Loss of function in new version1
  • Slow email screens1
  • Support and ease of maintenance1

Products by Juno

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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