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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 600 COMPANY RESPONSES
  • 2091 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Nothing so far 10
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Customer service22
  • Poor communication18
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Juno

Telecommunications
  • 0 ISSUES RESOLVED
  • 19 TOTAL REVIEWS
  • $247 CLAIMED LOSSES
  • $82 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
  • On-screen appearance 1
  • User friendliness 1
  • Was reliable for over 10 years 1

Customers don't like

  • Being told that upper mgmt caused me to lose business1
  • Loss of function in new version1
  • Slow email screens1
  • Support and ease of maintenance1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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