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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2341 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service42
  • Customer service17
  • Poor service16
  • False billing pratice15
  • Poor communication10
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Huawei

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $59.7K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Telephone rep friendly 1
  • Phone when it worked 1
  • Google product 1
  • Excellent quality camera 1
  • Design and build quality 1

Customers don't like

  • Poor customer service when having a probem with their product4
  • Upset and unhappy customer3
  • No followup3
  • Warranty service2
  • Total lack of product support2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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