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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2506 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service70
  • Very bad customer service42
  • Poor service17
  • False billing pratice15
  • Poor communication10
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Homeadvisor

Auctions and Marketplaces
Has verified representatives
  • 2 ISSUES RESOLVED
  • 493 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Wool being pulled over my eyes 3
  • Website 3
  • Initial sales call 3
  • website 2
  • Quantity of leads 2

Customers don't like

  • Customer service17
  • False leads they charge for13
  • Pricing8
  • Unsolicited charges5
  • Bad leads4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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