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Frontier Communications

Telecommunications
Has verified representatives
  • 9 ISSUES RESOLVED
  • 600 COMPANY RESPONSES
  • 2091 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.5K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • When it was verizon 10
  • Firing frontier 10
  • Nothing so far 10
  • Service technicians 8
  • friendly Customer service 7

Customers don't like

  • Very bad customer service94
  • Poor service28
  • False billing pratice25
  • Customer service22
  • Poor communication18
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Homeadvisor

Home Construction and Repair
Has verified representatives
  • 1 ISSUES RESOLVED
  • 431 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Wool being pulled over my eyes 3
  • Initial sales call 2
  • Non referral 2
  • Quantity of leads 2
  • Website 2

Customers don't like

  • False leads they charge for24
  • Customer service16
  • Unsolicited charges15
  • Pricing9
  • Unsolicited leads8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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