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Frontier Communications

Telecommunications
Has verified representatives
  • 13 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2509 TOTAL REVIEWS
  • $2.6M CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 9
  • Verizon better 8
  • friendly Customer service 7

Customers don't like

  • Customer service70
  • Very bad customer service42
  • Poor service17
  • False billing pratice15
  • Poor communication10
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Godaddy

Hosting
  • 1 ISSUES RESOLVED
  • 200 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $6.4K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 2
  • Less price domains 2
  • Some representatives 1
  • Quite comical always blaming the customer for their problems 1
  • Product seems good 1

Customers don't like

  • Poor customer service17
  • Questionable ethics6
  • Scammed me5
  • Unprofessional staff4
  • Product does not work4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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