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  • 3 ISSUES RESOLVED
  • 550 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Low fares 6
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service16
  • Baggage fees7
  • Paying to change flights6
  • Charges4
  • Useless employees4
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Us Coachways

Transport
Has verified representatives
  • 0 ISSUES RESOLVED
  • 104 TOTAL REVIEWS
  • $95K CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
1.3
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Bus did make it to the destination 1
  • Driver 1
  • Most drivers were average 1

Customers don't like

  • Unprofessional5
  • Customer service2
  • Motor coach service1
  • Underhanded way to get funds1
  • Sanitary conditions of the bus1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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