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Frontier Airlines

1.5
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 645 TOTAL REVIEWS
Rank
89 out of 570
in Transport category
Rating Details
Customer service
Level of Comfort
Website
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:07
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
285 reviews
2.2
48 reviews
1.4
45 reviews

United Airlines

1.6
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 767 TOTAL REVIEWS
Rank
78 out of 570
in Transport category
Rating Details
Customer service
Level of Comfort
Website
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    03:51
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
347 reviews
1.7
60 reviews
1.8
51 reviews

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Anonymous
#1579169

If United is the K-mart of the airline industry, Frontier is the random Saturday garage sale. Frontier commonly offers slightly lower prices than United, but I have flown United much more, and much more successfully than Frontier. I have found United to have more destinations, much higher reliability, and much nicer service even in economy class, than Frontier.

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