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Sun Country Airlines
Frontier Airlines
i
Sun Country Airlines

Sun Country Airlines

1.8
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 236 TOTAL REVIEWS
Rank
60 out of 607
in Transport category
Rating Details
Customer service
Staff
Level of Comfort
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    382
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    03:07
  • ISSUES RESOLVED
    3%
Top Products and Services
2.2
48 reviews
1.9
47 reviews
1.3
39 reviews
Frontier Airlines

Frontier Airlines

1.5
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 665 TOTAL REVIEWS
Rank
93 out of 607
in Transport category
Rating Details
Customer service
Staff
Level of Comfort
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    19
  • SUCCESSFUL
    84%
  • AVG CALL DURATION
    01:07
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
289 reviews
2.2
51 reviews
1.4
46 reviews

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Anonymous
#1702698

I At least was able to talk to an operator in a reasonable amount of time at Frontier when I had a problem. Sun country I was on hold for over an hour before they helped me out.

Plus Frontier has cleaner & newer aircraft than sun country. Sun Country's planes were filthy and Old.

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