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Delete
  • 3 ISSUES RESOLVED
  • 537 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Low fares 6
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service48
  • Baggage fees11
  • Useless employees10
  • Paying to change flights9
  • Charges7
Delete
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $10.1K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Nothing will not fly again 2
  • Ever 1
  • Nothing anymore 1
  • Price 1
  • Staff 1

Customers don't like

  • Service3
  • Bad service3
  • Response time3
  • On hold forever2
  • Very poor experience2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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