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  • 3 ISSUES RESOLVED
  • 545 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Low fares 6
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service16
  • Baggage fees7
  • Paying to change flights6
  • Charges4
  • Useless employees4
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Sun Country Airlines

Transport
Has verified representatives
  • 0 ISSUES RESOLVED
  • 5 COMPANY RESPONSES
  • 65 TOTAL REVIEWS
  • $12.3K CLAIMED LOSSES
  • $878 AVERAGE LOSS
1.9
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Ever 1
  • Not professional staff or accommodating 1
  • Price 1
  • Staff 1

Customers don't like

  • Bad service2
  • Response time2
  • Dismissal of my complaint as it did not satisfy my concerns2
  • On hold forever2
  • Very poor experience1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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