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Frontier Airlines
Sun Country Airlines

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frontier Airlines

Frontier Airlines

1.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 673 TOTAL REVIEWS
Rank
97 out of 616
in Transport category
Rating Details
Customer service
Level of Comfort
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    23
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    01:07
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
292 reviews
2.2
53 reviews
1.4
46 reviews
Sun Country Airlines

Sun Country Airlines

1.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 241 TOTAL REVIEWS
Rank
59 out of 616
in Transport category
Rating Details
Customer service
Level of Comfort
Website
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    423
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:07
  • ISSUES RESOLVED
    3%
Top Products and Services
2.2
50 reviews
1.9
47 reviews
1.3
39 reviews

How would you compare Frontier Airlines vs Sun Country Airlines?

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Anonymous
#1702698

I At least was able to talk to an operator in a reasonable amount of time at Frontier when I had a problem. Sun country I was on hold for over an hour before they helped me out.

Plus Frontier has cleaner & newer aircraft than sun country. Sun Country's planes were filthy and Old.

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