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  • 4 ISSUES RESOLVED
  • 567 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Low fares 6
  • Flight attendant 5
  • It till new owner came 4
  • Airport location 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service14
  • Customer service12
  • Baggage fees7
  • Paying to change flights6
  • Useless employees4
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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 477 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $812 AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Flight attendants are always very nice 2
  • Cheap flight 2
  • S------ 1
  • Big seats 1
  • Attendents on board 1

Customers don't like

  • Horrible customer service19
  • Refuse to refund4
  • Carry-on charge4
  • Rude liars3
  • Dishonesty3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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