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Frontier Airlines

1.5
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 638 TOTAL REVIEWS
Rank
88 out of 524
in Transport category
Rating Details
Customer service
Level of Comfort
Website
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:07
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
276 reviews
1.5
44 reviews
2.3
43 reviews

Southwest Airlines

2.2
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 464 TOTAL REVIEWS
Rank
32 out of 524
in Transport category
Rating Details
Customer service
Level of Comfort
Website
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:01
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
157 reviews
2.6
58 reviews
2.9
54 reviews

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AnnoyedImpala
#1564510

I honestly never had any problems with Southwest airlines. Frontier is in a different league.

They should be grounded until they clean their act up and I would start with firing every clerk that serves at the desk then go further up the chain and start rolling heads. These *** bags need to be held accountable its as simple as that. The *** at the service desk in Las Vegas that I had my problems with would have gotten a huge left hook to the lips if I could have reached her.

Thats very sad that they have the capability to bring that out of a person and they are still working with the public! They should be known as chicken *** airlines not Frontier.

Anonymous
Colorado Springs, Colorado, United States #1331954

Never never fly frontier. Flight was delayed 8+ hours for "mechanical issues" in addition to all the miscellaneous fees. Not worth it go southwest or any other airline

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