Frontier Airlines vs Southwest Airlines
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- 4 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 623 TOTAL REVIEWS
Rank
85 out of 503
in Transport category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS9
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SUCCESSFUL100%
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AVG CALL DURATION01:44
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ISSUES RESOLVED0%
Top Products and Services
- 3 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 460 TOTAL REVIEWS
Rank
31 out of 503
in Transport category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS1
-
SUCCESSFUL100%
-
AVG CALL DURATION01:01
-
ISSUES RESOLVED0%
Top Products and Services
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Top Rated Frontier Airlines Reviews
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Frontier Airlines - Frontier arilines refuses to print a boarding pass
Complaint Description:
I purchased a flight with frontier but Frontier refuse to issue my boarding pass even though I arrived at the airport one hour...
I purchased a flight with frontier but Frontier refuse to issue my boarding pass even though I arrived at the airport one hour...
Frontier Airlines - I had to cancel a flight due to a family emergency - I lost all of my money & traveled nowhere
I had a $307.60 voucher from Frontier (my money to begin with from an original booking). I booked a trip to NY recently that I had to cancel due to a...
Frontier Airlines - Charged twice for luggage along with multiple delays
It all started in Philadelphia on 8 Sept. 2018. My flight at 130 pm was delayed 3 hours plus I had to pay 90 dollars for my two bags checked through...
Frontier Airlines - Absurd fees
Ok, I get that so called "discount" airlines save money up front by charging fees on the back end...this is just the price to be paid for a low cost...
Frontier Airlines - Reimbursement
I was on board a flight on September 4th from ORD-TTN. After about 2 hours of waiting the flight was finally cancelled due to overfueling. There...
Frontier Airlines - My advice is save yourself the hassle, pay the extra cost and fly with an airline that cares
It's so unfortunate to have to take the time to write a review due to poor treatment. My children and I were treated with the utmost disrespect at...
Frontier Airlines - Bad flight due to very ubsanitary conditions on flight on 08/21/2018
The flight was #1456 from Las Vegas to Atlanta. The flight was delayed an hour and started boarding at 1:30 in the morning. The flight came in late fr...
Frontier Airlines - The worst Flight Attendant experience
On my flight from long Island to Palm Beach Florida flight 1785,the only male flight attendant was so disrespectul towards me and my daughter that I...
Top Rated Southwest Airlines Reviews
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Southwest Airlines - Unacceptable
Myself, my husband and our 4 small children ages 3months to 10 years old were flying from Tampa to Nashville. Our flight was scheduled to depart at...
Southwest Airlines - Southwest cancels flight without notification and unprofessional
Below is a message that has been sent to Southwest Airlines customer service as well as their Twitter and Facebook social media accounts. I have recei...
Southwest Airlines - Horrible customer service in baggage
On 8 July I was on flight 3150 Austin to Houston, this flight was severely delayed due to weather in Houston. Southwest pulled me off of the flight be...
Southwest Airlines - HORRIBLE, NEVER NEVER NEVER EVER FLY THIS AIR LINE
I came to ft Lauderdale airport. ....over 4hrs early to catch my flight. ..first of all I wasn't allowed to check my bag early the attendant said it...
Southwest Airlines - CANCELLED TWICE DUE TO "PENDING THUNDERSTORMS, BAD WEATHER, etc."
I was supposed to fly with Southwest yesterday but my flight originating at La Guardia in NYC to Denver and the onto Albuquerque was cancelled. I...
Southwest Airlines - Awful Customer Service
August 12, 2018 2nd leg of my trip was canceled. Waited on the phone for more than 30 minutes to rebook. Not very accommodating at all. Basically no...
Southwest Airlines - Horrible - massive downgrade in customer service ethic
I was in a board meeting this morning, and received just an email that my flight had been canceled and to click here or call here to book a new one....
Southwest Airlines - WORST EXPERIENCE EVER AT MCCARRAN GATE C22
Southwest delayed my flight by an hour an half then undelayed my flight to the original flight time with no prior notice, thus causing me to miss my...
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How would you compare Frontier Airlines vs Southwest Airlines?
I honestly never had any problems with Southwest airlines. Frontier is in a different league.
They should be grounded until they clean their act up and I would start with firing every clerk that serves at the desk then go further up the chain and start rolling heads. These *** bags need to be held accountable its as simple as that. The *** at the service desk in Las Vegas that I had my problems with would have gotten a huge left hook to the lips if I could have reached her.
Thats very sad that they have the capability to bring that out of a person and they are still working with the public! They should be known as chicken *** airlines not Frontier.
Never never fly frontier. Flight was delayed 8+ hours for "mechanical issues" in addition to all the miscellaneous fees. Not worth it go southwest or any other airline