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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 623 TOTAL REVIEWS
Rank
85 out of 503
in Transport category
Rating Details
Customer service
Level of Comfort
Website
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:44
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
272 reviews
1.5
42 reviews
1.6
42 reviews
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 460 TOTAL REVIEWS
Rank
31 out of 503
in Transport category
Rating Details
Customer service
Level of Comfort
Website
Staff
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    01:01
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
156 reviews
2.9
54 reviews
2.6
55 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Frontier Airlines vs Southwest Airlines?

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AnnoyedImpala
#1564510

I honestly never had any problems with Southwest airlines. Frontier is in a different league.

They should be grounded until they clean their act up and I would start with firing every clerk that serves at the desk then go further up the chain and start rolling heads. These *** bags need to be held accountable its as simple as that. The *** at the service desk in Las Vegas that I had my problems with would have gotten a huge left hook to the lips if I could have reached her.

Thats very sad that they have the capability to bring that out of a person and they are still working with the public! They should be known as chicken *** airlines not Frontier.

Anonymous
Colorado Springs, Colorado, United States #1331954

Never never fly frontier. Flight was delayed 8+ hours for "mechanical issues" in addition to all the miscellaneous fees. Not worth it go southwest or any other airline

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