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  • 3 ISSUES RESOLVED
  • 542 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Low fares 6
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service16
  • Baggage fees7
  • Paying to change flights6
  • Charges4
  • Useless employees4
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Shuttlefare

Transport
  • 1 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $141 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • On time 1

Customers don't like

  • Not being notified of nonservice2
  • Ridiculous and frustrating2
  • Shuffle folks not being responsible2
  • Unable to manage bookings efficiently1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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