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  • 3 ISSUES RESOLVED
  • 551 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
Discounts and Special Offers
  • Low fares 6
  • Flight attendant 5
  • It till new owner came 4
  • Airport location 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service16
  • Baggage fees7
  • Paying to change flights6
  • Useless employees4
  • Charges4
Delete
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $430 CLAIMED LOSSES
  • $108 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
Discounts and Special Offers
  • Eventually getting to my destination 1

Customers don't like

  • No contact for the refund department1
  • Having to buy a second ticket to not fix the issue1
  • Dealing with bandits1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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