Start a new comparison
Delete
  • 3 ISSUES RESOLVED
  • 542 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
Discounts and Special Offers
  • Low fares 6
  • Flight attendant 5
  • Airport location 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service16
  • Baggage fees7
  • Paying to change flights6
  • Charges4
  • Useless employees4
Delete
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $430 CLAIMED LOSSES
  • $108 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
Discounts and Special Offers
  • Eventually getting to my destination 1

Customers don't like

  • Dealing with bandits1
  • Having to buy a second ticket to not fix the issue1
  • No contact for the refund department1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion