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  • 3 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Low fares 6
  • Flight attendant 5
  • It till new owner came 4
  • Airport location 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service14
  • Baggage fees7
  • Paying to change flights6
  • Useless employees4
  • Charges4
Delete
  • 0 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $44.7K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Staff on board 2
  • Staff at the airport 2
  • On time 2
  • Check in 2
  • Aircraft 2

Customers don't like

  • Poor customer service5
  • Hated2
  • Cheating2
  • Baggage arrivals at klia2
  • Web checkin1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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