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  • 3 ISSUES RESOLVED
  • 560 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.4
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Low fares 6
  • Flight attendant 5
  • It till new owner came 4
  • Airport location 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service14
  • Baggage fees7
  • Paying to change flights6
  • Useless employees4
  • Charges4
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Greyhound

Transport
Has verified representatives
  • 0 ISSUES RESOLVED
  • 639 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Bus drivers attitude 8
  • That i could purchase online 5
  • Price 4
  • Cheap 3
  • Richmond virginia staff 2

Customers don't like

  • Bad service5
  • Customer service4
  • Worst costumer service ever3
  • Late depatures3
  • Lack of customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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