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Frontgate

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $33.9K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Reliability
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Item i ordered 2
  • Stacking chairs and arm chairs 1
  • Products overall 1

Customers don't like

  • Customer service4
  • Shipping is so inaccurate3
  • Overpriced and poor quality2
  • Junk products2
  • Inability to have a clue as to delivery times2
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Wayfair

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 585 TOTAL REVIEWS
  • $68.5K CLAIMED LOSSES
  • $451 AVERAGE LOSS
1.8
Customer service
Reliability
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Customer service 7
  • Product 6
  • Website 4
  • Quality and price 4
  • Dissatisfied 3

Customers don't like

  • Customer service18
  • Delivery5
  • Delivery service4
  • Awful experience4
  • Attitude of rep4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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