Frontgate vs Wayfair

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Frontgate

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $27.3K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Item i ordered 2
  • Products overall 1
  • Stacking chairs and arm chairs 1

Customers don't like

  • Shipping is so inaccurate3
  • Junk products3
  • Overpriced and poor quality3
  • Poor customer service2
  • Quick to say i am sorry with not resolution2

Products by Frontgate

No items

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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 383 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $440 AVERAGE LOSS
1.8
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Not a single thing 9
  • Customer service 6
  • Product 6
  • None 3
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7

Products by Wayfair

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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