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Frontgate

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.7
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Item i ordered 2
  • Products overall 1
  • Stacking chairs and arm chairs 1

Customers don't like

  • Shipping is so inaccurate3
  • Junk products3
  • Overpriced and poor quality3
  • Poor customer service2
  • Quick to say i am sorry with not resolution2
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Wayfair

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 451 TOTAL REVIEWS
  • $56.5K CLAIMED LOSSES
  • $479 AVERAGE LOSS
1.8
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Not a single thing 10
  • Customer service 7
  • Product 6
  • None 4
  • Quality and price 3

Customers don't like

  • Customer service15
  • Delivery8
  • Delivery service8
  • Everything on experience8
  • Communication on shipping7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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