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Frontgate

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 90 TOTAL REVIEWS
  • $41.7K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Item i ordered 2
  • Variety of selections 1
  • Stacking chairs and arm chairs 1
  • Products overall 1

Customers don't like

  • Customer service6
  • Shipping is so inaccurate3
  • Inability to have a clue as to delivery times3
  • Quick to say i am sorry with not resolution2
  • Overpriced and poor quality2
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 38 COMPANY RESPONSES
  • 527 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Unresponsive customer service6
  • Bad quality6
  • Incompetent people5
  • Lack of communication4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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