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Frontgate

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $32.8K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Item i ordered 2
  • Products overall 1
  • Stacking chairs and arm chairs 1

Customers don't like

  • Customer service2
  • Shipping is so inaccurate2
  • Junk products2
  • Overpriced and poor quality2
  • Their deceptive practices1
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 468 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.8
Customer service
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
  • Product 8
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service19
  • Bad quality6
  • Incompetent people5
  • Delivery service3
  • Lack of communication3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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